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The power of your conversations determines the direction your life takes. Kerry Patterson gives you the tools to master this power in his bestselling book Crucial Conversations. In it, he teaches you how to hone your persuasion skills, the ability to speak your mind and to convert words of anger into words that will help you achieve relationships that are real, productive, and that will enrich your life and career. Have you ever wondered who Donald Trump really is, how he handles his affairs — personal and professional — and what made him one of the most influential entrepreneurs of the world?

Maybe you're up against a parent who wants to teach you an ill-advised lesson, a city bureaucrat bent on obstruction, or an ex with a major axe to grind. Or maybe you just really, really wanted something and you can't have it. It happens!

Daniel H. Pink: To Sell Is Human Book Summary

William Ury shows you the 5 basic tools you need to handle yourself in response to a firm "no"—productively, with dignity, and without striking back. We wish you luck! You must log in to comment. Overcoming the Five Dysfunctions of a Team. Patrick M. Daniel H.

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Made to Stick. Business Adventures. John Brooks. Feeling Good Together. David D. Burns , M.


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Getting to Yes. Getting to Yes with Yourself.

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William Ury. The Power of a Positive No. How to write a great review. The review must be at least 50 characters long. The title should be at least 4 characters long. Your display name should be at least 2 characters long. At Kobo, we try to ensure that published reviews do not contain rude or profane language, spoilers, or any of our reviewer's personal information. You submitted the following rating and review. We'll publish them on our site once we've reviewed them. Continue shopping. Item s unavailable for purchase. Please review your cart.

The Art of Negotiation

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Great approach to tackle negotiations. I liked how they come up with real-life examples and defuses various use cases. Totally recommend for everyone … Show more Show less.

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